Jeanne Bliss

As the Customer Leadership Executive for five large U.S. market leaders, Jeanne Bliss has fought valiantly to get the customer on the strategic agenda, redirecting priorities and creating transformational changes to the brands' customer loyalty. She has driven achievement of 95 percent loyalty rates, changing customer experiences across 50,000-person organizations. Jeanne developed her passion for customer loyalty at Lands' End,... read full bio